On the Go Micron Setup Guide

Small and easy to use, delivering fast access to help at the press of a button — both in and outside the home.

1. Plug the charging cradle into a power outlet not controlled by a light switch. Make sure the power cord does not cause any tripping hazards.
2. Place the device in the charging cradle in the indicated direction so the charging contacts connect. The device will announce, “Charging” once properly placed.
3. Perform a test call by pressing and holding the Help Button until you hear, “calling for help.” After a short pause, you will be able to talk to a response specialist.

Firmly press and hold the Help Button on your device. Allow the call to go through and speak to the response center.

Press the Help button 3 consecutive times until the device announces and follow the voice prompts.

To check the battery status, press the battery test button. The device will announce, “Battery Low” or “Battery Okay”.

Fall detection only takes a few seconds to interpret the movement and determine if an actual fall has occurred. If a fall is determined, the pendant will send a signal to your communicator to initiate a call to the emergency response center.

In certain situations, the fall detection feature may not detect a fall. Some movements include, but are not limited to:

• A gradual slide from a seated position
• Lowering oneself slowly to the ground (to brace the impact of a fall)
• A fall from a height of less than 20 inches

Certain conditions may affect the ability of the fall detection feature to detect a fall, including, but not limited to:

• Use of the system at an altitude above 6,600 feet
• Use of the system by a subscriber less than 4 feet 6 inches tall
• Use of the system by a subscriber weighing less than 88 pounds

However, the ability to send a help call by pressing the help button is not affected by such conditions.

If you are interested in purchasing the Fall Detection service or wish to learn more, please call 800-800-2537.

• Charge your device daily and test your device monthly.
• Your device is waterproof, but should not be submerged for extended periods.
• Your device uses GPS and Wi-Fi technology to identify your location. Performance of GPS can be affected by a wide range of factors including obstructions, metal objects, structures, weather and other factors that block the signal.
• Lanyards are designed to breakaway under certain conditions. However, any cord worn around the neck can pose a risk of strangulation, including the possibility of serious injury or death.
• Wear your device so that it rests at chest level to avoid unnecessary swinging.
• Wear your device outside your clothing as wearing it inside can reduce the percentage of falls being detected.
• You must wear your device around your neck when fall detection is enabled.