Mobile System
Starting at $34.95/mo.
+ FREE Shipping + FREE Key Lockbox with Annual Plans
The Medical Alert Mobile System enables peace of mind on the go by giving you 24/7/365 access to help wherever you are. With advanced GPS location technology, trained response specialists can track the location of your system and dispatch the help you need where you need it. Simply wear the help button around your neck or in the belt clip and speak directly into the device.About the product:
- Shipping: Orders ship within 5 to 7 business days with Ground Shipping
- Package Includes: Mobile communicator, charging cradle, belt clip and user manual
- New Design: Features a new smaller and lighter weight design!
- Mobile App: Quickly test your system, contact support, manage your contact list, and more
No Long-Term Commitment
Enjoy the peace of mind of being protected in all emergent and non-emergent situations with a service that has no extra charges, hidden fees, or long-term contracts.
Product Features
GPS Location Tracking
Our mobile system includes advanced GPS locator technology, so you can immediately access help at anytime, anywhere.
Reliable Cellular Network
Get wireless access to our Medical Alert monitoring center with cellular service, included with your subscription.
U.S.-Based Support
If you need help, you will be immediately connected to a live U.S.-based Response Specialist who will assess your care and provide assistance anywhere you are.
Powerful Speaker
The two-way speaker provides clear communication with our trained Response Specialists. If you are unable to speak, they will still dispatch help.
24/7/365 Response
Receive help 24/7/365 with just the push of a button and connect to one of our trained Response Specialists who will dispatch help to your location.
Waterproof
Our help buttons are waterproof and can be worn in the shower or bath where accidents and falls commonly occur.
What's Included
Connect App Access
The Medical Alert Connect mobile app is a fast and easy way to quickly test your system, contact support, manage your contact list, and more.
All-in-One System
Stay protected with Medical Alert’s compact, discreet and lightweight Mobile System, which can be worn on the hip or around the neck.
Optional Additions
Fall Detection
Automatic fall detection enables your Mobile System to contact a response specialist whenever a fall is detected.*
Protection Plan
Save on out of pocket expenses in case your system is lost, stolen or damaged with a Protection Plan. There are no deductibles or hidden fees.*
Key Lockbox
A spare key in a secure key lockbox provides first responders a fast, reliable way to enter the home during an emergency without damaging your doorway.
How Medical Alert Works
With 24/7/365 help available at the press of a button, you’ll have peace of mind with our easy-to-use medical alert systems.
Press Your Help Button: Press the help button on your medical alert pendant or bracelet, which should be worn at all times.
Talk to a Response Coordinator: Medical Alert’s highly trained response coordinators are available 24/7/365 to help you.
Get the Right Help: Our response coordinators assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.
Frequently Asked Questions
You will receive a waterproof help button that can be worn around the neck or in the belt clip, a carrying pouch, a charging cradle and power cord. You will also receive a medical information card and step-by-step set up instructions. Fall detection is available for this system as well.
Yes, as long as adequate cell coverage is available.
Yes! Unfortunately, many falls happen in or around the shower or tub; with this top of mind, we made sure that our Mobile System can be worn in the tub or shower.
Shipping times vary based on which option you choose. We have three options:
- Ground Shipping: 5-7 Business Days
- Overnight: Next-day delivery
All orders must be placed before 4 p.m. Monday through Thursday or before 3 p.m. on Friday to qualify for these shipping times. If orders are placed after 4 p.m. Monday through Thursday or after 3 p.m. on Friday, the order will go out the next day.
The best value and most popular option is our annual rate plan where you get free ground shipping and a free lockbox. Our semi-annual plan includes six months of service with free ground shipping and our monthly plan is a month-to-month option.
For convenience, when you choose a rate plan, we will automatically take payment on the same day every month, six months or 12 months depending on the rate plan you select.
If you are unsure about which rate plan is good for you or if you have further questions, please call us at 1-- and we can help you select the best rate plan for you.
No. Do not use the belt clip if fall detection is enabled, as it may interfere with the functionality of the fall detection feature.