Home Landline System
Starting at $19.95/mo.
+ FREE Shipping + FREE Key Lockbox with Annual Plans
The Medical Alert Home Landline System enables independent living by giving you quick, easy access to trained response specialists 24/7/365. The help button is reliable, easy to use, and waterproof, allowing it to be worn in the shower or tub where slips and falls are most common.About the product:
- Shipping: Orders ship within 5 to 7 business days with Ground Shipping
- Package Includes: In-home communicator, help button, and user manual
- Help Button: Features interchangeable pendant and bracelet options
- Mobile App: Get real-time notifications, check GPS location, maange user accounts, and more
No Long-Term Commitment
Enjoy the peace of mind of being protected in all emergent and non-emergent situations with a service that has no extra charges, hidden fees, or long-term contracts.
Product Features
Easy Setup and Use
Simply plug in the base unit to a power outlet and always wear your help button. Press the button to call for help 24/7/365.
800-Foot Range
Medical Alert’s help buttons have an 800-foot range* covering you anywhere in your home—that’s more than the length of two and a half football fields.
Outage Protection
Your Medical Alert system has a 30-hour back-up battery life, protecting you in case of a power outage.
Two-Way Communication
The system has a built-in two-way speaker, allowing direct communication. If you can’t respond, we still send help.
Waterproof
Our help buttons are waterproof* and can be worn in the shower or bath where slips and falls commonly occur.
U.S.-Based Support
If you need help, you will be immediately connected to a live U.S.-based Response Specialist who will assess your care and provide assistance anywhere you are.
What's Included
Mobile App Access
The Medical Alert Connect mobile app is a fast and easy way to quickly test your system, contact support, manage your contact list, and more.
Help Button
Comfortably wear your help button around your neck or wrist. Medical Alert’s help buttons cover an 800-foot range of protection.
Optional Additions
Fall Detection
The Home System is compatible with a fall detection button that automatically senses when you fall and contacts a response specialist.*
Protection Plan
Save on out of pocket expenses in case your system is lost, stolen or damaged with a Protection Plan. There are no deductibles or hidden fees.*
Key Lockbox
A spare key in a secure key lockbox provides first responders a fast, reliable way to enter the home during an emergency without damaging your doorway.
How Medical Alert Works
With 24/7/365 help available at the press of a button, you’ll have peace of mind with our easy-to-use medical alert systems.
Press Your Help Button: Press the help button on your medical alert pendant or bracelet, which should be worn at all times.
Talk to a Response Coordinator: Medical Alert’s highly trained response coordinators are available 24/7/365 to help you.
Get the Right Help: Our response coordinators assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.
Frequently Asked Questions
You will receive a base unit with two-way speaker and a waterproof help button that can be worn around the neck or wrist. For landline systems, a phone cord is included to attach your base device to the phone jack. A medical information card and step-by-step set up instructions are also included. Fall detection is available for this system as well.
The Medical Alert system will work in all 50 states, as well as Canada, Puerto Rico and the Virgin Islands. Landline systems require that a compatible phone line is present. Cellular systems require that adequate cellular coverage is available.
Yes! Unfortunately, many falls happen in or around the shower or tub; with this top of mind, we made sure that our help buttons can be worn in the tub or shower. For an added layer of protection, we offer a fall detection help button which is also waterproof.
Shipping times vary based on which option you choose. We have three options:
- Ground Shipping: 5-7 Business Days
- Overnight: Next-day delivery
All orders must be placed before 4 p.m. Monday through Thursday or before 3 p.m. on Friday to qualify for these shipping times. If orders are placed after 4 p.m. Monday through Thursday or after 3 p.m. on Friday, the order will go out the next day.
The best value and most popular option is our annual rate plan where you get one month of service free as well as free ground shipping and a free lockbox. Our semi-annual plan includes six months of service with free ground shipping and our monthly plan is a month-to-month option.
For convenience, when you choose a rate plan, we will automatically take payment on the same day every month, six months or 12 months depending on the rate plan you select.
If you are unsure about which rate plan is good for you or if you have further questions, please call us at 800-800-2537 and we can help you select the best rate plan for you.