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Your Medical Alert System Shipment

Shipping times vary based on which option you chose for your order:

  • Ground Shipping – 5-7 Business Days
  • Overnight – Next-day delivery

All orders must be placed before 3 p.m. Mon-Thurs or before 2 p.m. on Friday to qualify for these shipping times. If orders are placed after 3 p.m. Mon-Thurs or after 3 p.m. on Friday the order will go out the next day.

Need Help with Your Order?

If you have any questions about your order, please visit our Customer Support page or call us at 800-906-0872.

Still Have Questions?

Review our frequently asked questions to learn more about our most common requests.